Brent C. Pottenger, MD, MHA is a resident physician at Johns Hopkins. At the University of California, Davis, he earned a Bachelor of Science degree in Physiology and Financial Management for Healthcare, with a minor in Contemporary Leadership. He then completed a Master of Health Administration graduate degree at University of Southern California. He graduated from the Johns Hopkins University School of Medicine and received The Samuel Novey Prize in Psychological Medicine. Then, he worked as a Healthcare Systems Leadership Fellow in the Armstrong Institute for Patient Safety and Quality at Johns Hopkins, mentored by Peter J. Pronovost, MD, PhD.
My interest in safety and quality leadership is two-part, for patients and for providers. For patients, I hope to improve how we provide medical care--our systems--to prevent harm and to support healing. For providers, I hope to improve the culture of medicine--our work experiences--to prevent burnout and to support wellness. These two parts interact through patient-provider partnership, which is the intersection of our systems and our cultures in healthcare. At this intersection, how we communicate, how we treat others, and how we live out our values rise to the surface as keys to improving safety and quality.